chris@erssd.com
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MATTHEW SIMILA (858) 335-4571
CHRIS ROBERTS (858) 245-5354
CLIENT REVIEWS - Chris Roberts & Matthew Simila

"Matt Simila was the realtor that helped us sell our home in Poway CA. After interviewing four different agents we chose Matt because of his professional expertise, impressive knowledge of the local market, and his outstanding ability to communicate with us on every detail throughout the sales process. Matt also impressed us with honest, forthright and ethical demeanor. He made sure we understood every step in the sales process before we started and walked us through each one as they occurred. He helped us stage our home properly, priced our home perfectly and managed the showings with the least amount of impact to our daily lives. The MLS listing was extremely appealing and professional while presenting our home in the best possible light. The result was that our home sold in two days for over list price and with no last minute negotiations on minor details needed. Matt provided sound, ethical advice when needed, giving us the pros and cons of each decision while making sure we knew that we were in control of the situation. His meticulous attention to detail made the escrow process easy and stress free. If you need a realtor, Matt Simila and Encompass Realty Services have my strongest possible recommendation. In my opinion, you would be hard pressed to find a more professional, more helpful, more ethical real estate service anywhere."

Richard C.

"We needed a larger home with a pool on a larger lot to manage our classic car hobby. Chris was able to advise us on prepping our Sabre Springs home for sale, walk us through all the details, and got it listed very quickly. He showed us a dozen homes in Green Valley Poway area and we found one that we really liked. He negotiated the purchase within a week. Then we worked tirelessly to get us through the escrow process on both homes. He even went with me to the City of Poway services to confirm I'd be able to build the classic car garage on the property. Within a couple months the entire process was completed. We bought the new home for less than we expected & sold our home for exactly what Chris had anticipated. The new home has everything that we wanted & more. Our five kids love the extra space, pool, & even a treehouse! We could not be more pleased with Chris & Matt, their personal attention to the daily negotiations, and they both always had a positive attitude. We highly recommend Chris to anyone looking to buy or sell their home"

Lee H.

"My experience with Encompass Reality was great! I personally worked with Matt Simila and he was not only professional in every manner but also was very detail oriented with everything he did. Matt was always available to show me any property I was interested in viewing and showed extreme patience as I looked for my perfect home. Matt always had great insight on properties and made sure that I was getting all the details on every house through the process. He always kept me in the loop when a property popped up that we felt I would like and he made sure that I was first to see it. Whether it was via email or text I felt like I was always getting plenty of information. I highly recommend Encompass Reality for anyone who is searching for their next home. Their service is outstanding and they are willing to go above and beyond for their clients. Thank you, Matt, for helping me find a great home!"

Joaquin H.

"Chris and I knew each other cordially prior to my hiring him as my real estate agent. We are now at the point where I consider him a friend. This alone should tell you all you need to know about Chris, Matt, and his business Encompass Realty. Chris helped me purchase my first condo and was available at all times (not joking) to answer my questions about working through the home-buying process. He has a great temperament is very patient with questions that he has heard a million times. You truly feel as if you are his number 1 client whenever you speak with him. He is creative and finds ways to get you the best deal. I feel very fortunate to have met Chris, he has impacted my life in a profound way and I could not be more thankful. In short, I highly recommend Chris, Matt, and Encompass."

Aaron Jaffe

"Matt Simila is an OUTSTANDING real estate agent with heart! He cares about his clients and we were confident he had our best interests as sellers throughout the selling process of our home in Poway CA. Not only were we impressed with Matt's professional and ethical demeanor, we also quickly realized his expert grasp of the real estate market. His advice was right on! We sold our home in two days! We appreciated that Matt kept us in the loop from the beginning and throughout by communicating with us every step of the way, start to finish. Matt's commitment to his clients was exhibited when he went the extra mile and helped us sell our washer and dryer. Not only did he find the buyer, he showed up to help load the appliances onto the truck! Matt has our HIGHEST recommendation and we would certainly use him again as our agent should we have need of his expertise in the future."

Mary C.

"The Sale of our home was not something that was a want. It came about as a need. Without Chris and his team, there is absolutely no way we would have made it through this extremely stressful process. Every single step was discussed in detail, laid out, and every opportunity to remove stress was taken by Chris. There was the highest level of empathy first, and then professionalism. He is a complete professional and fought for us the entire way. We never felt as if we were second in this process, always first."

Stephen F.

"Matt helped my fiancee and I find a place that was perfect for us. He never once pushed us to to get a place and in fact ensured we got a place that fits our needs. Matt knows the area very well and was very experienced in negotiating with agents and owners. We put in a few offers to owners that had ridiculous terms and Matt protected us from getting screwed over. He mentioned what the terms were and left it up to us whether or not we wanted to accept them, however, he made sure we knew and understood what the terms would mean and that he did not agree with them (owner wanted us to take the house "as is" without letting an inspector review it, and that we would have to pay a difference if the appraisal price was different, even though the initial price was accepted). As far as the place we did select, Matt walked through the whole process with us and answered all of our questions quickly and was respectful even when asked the same question multiple times. He ensured our buying experience went through as smoothly as possible and made sure we knew he had our backs. I could go on and on but will just say that Matt Simila is a knowledgeable, respectful, and extremely helpful realtor and I am so thankful I was able to work with him to buy my first home."

Travis S.

"Chris was a professional from beginning to end. He does not know this but I have business relationships with the top realtors in San Diego. When met Chris , he came across as genuine and caring which completely impressed me. That lead me to choose him over any other realtor. He was there when I needed help deciding on what repairs would best increase my bottom line. And he was even willing to roll up his sleeves and help with the work. The whole process was easy and worry- free. Because of Chris' techniques in the realty business, the house sold in 3 days and closed in 21 days. I received an above asking price that was $40,000.00 more than I expected when I began this selling process. It was his knowledge of the industry that determined the price and boy am I thankful. If you plan to hire Chris and his company , be prepared to make some money!! I have 2 more houses that I plan to sell and will look no further than Chris to sell both those houses."

Daryl K.

"Matt was very professional throughout the process. He made himself available to us at all times via text, e-mail and phone, always returning communication within a timely manner. Matt was extremely patient with all of our questions pertaining to pricing, the offer/acceptance process, legal jargon, etc. He helped us to understand all of the necessary paperwork that goes along with the buy and sell process. During the process, both Matt and his partner Chris went above and beyond their scope as RE professionals and helped me with some handyman issues, which saved me a bunch of time and aggravation. Totally unexpected, but much appreciated. I strongly recommend Matt to anyone seeking a competent RE professional that will guide you through the sale/purchase process as smoothly as possible."

Mark G.

"When trying to sell my property in Poway. I was approached by a fast talking promoter/investor. The property was soon placed in escrow. After several months, several broken promises, extra expenses, and a lot of additional worry, the property fell out of escrow. It was at this time that Chris Roberts asked if he could be of any service. We reviewed my needs and I agreed to let Chris and Encompass Realty handle the sale. After just two months they found a buyer, closed escrow, and I received a check for a sum larger then I had ever expected. If I have any further real estate needs Chris Roberts will be the first one I call. Thank you very much!!"

Henry J.

"I met Matt when he called me for a recommendation on my previous tenant. She had to move away and it was just before Christmas. Matt politely offered to help me find a new tenant and take care of the property management. I met with him right away and decided he was a property manager like none I have ever seen. He had the perfect tenant for me within just a few days, going through the screening processes for finding good tenants. I then met Matt at the house to see what repairs were needed. He brought along his contractor who took care of everything right away. With Matt there is no waiting time! He is so professional, knowledgable, and kind! Matt is available to the property owner and the tenant at all times! This house has been a rental for 35 years and this was the best experience I've ever had with this house. I have another property that I am giving to Matt to manage as well!"

Jane C.

"Chris helped sell our home and get a price well above what other agents had wanted to list it for. Chris gave us good advise on what fixes to do so we could get the best price possible and then put us in touch with individuals who could do the work. He made it so easy for us. Chris was honest and direct as we negotiated with our buyer and closed the sale. We would highly recommend Chris for your real estate needs."

Linda B.

"Matt was thorough, professional and kept us informed through each step of the process. He listed and helped us sell our previous property and then helped us purchase a new home. We would highly recommend Matt!"

Bertha H.

"Let me start off by saying I met Chris through a colleague at work. I was initially talking to another real estate agent recommended to me by a family friend. The first time I met Chris and had a full conversation with him; I knew instantly this is whom I will use. Chris has extensive knowledge about San Diego especially Clairemont where he helped me buy my new home. You will be in great hands if you go with Chris Roberts."

Alex I.

"We are happy and fortunate to have met Matt and had the pleasure to work with to help us identify and purchase our new home. Since we were moving from the bay area and didn't have an agent, we figured a good way to identify an agent to help us buy our home was to go to their listings, which is where we met Matt. We were impressed with his honesty and knowledge about the home and the area. He followed up with us, but was never overbearing. So, we selected to work him and it was one of the best decisions we made! He listened to our requirements, helped identify and quickly made appointments with other agents to see many homes in the different communities we had identified. After a couple of months of looking at homes, we found the home that was perfect for us. Matt was very knowledgeable about the areas and the home buying process in the San Diego area, which is somewhat different than the bay area. He worked efficiently with us, our loan officer, our real estate agent from where we sold our home, all of the different inspectors, seller's agent and the title & escrow company to make our transaction seamless. He helped us negotiate the purchase offer in order to ensure we got acceptance from the sellers and helped us the whole way through the process. He was always very patient, competent, responsive and made sure we were protected in our contract with the sellers. He went above and beyond by connecting us with contractors, painters, electricians, roofers, etc...to help inspect the home we were purchasing and also to get quotes for some future work that we think we might do in future years We can't thank Matt enough for all his help and hard work! If you're looking to relocate to the San Diego area as we did or making a move within the San Diego area, we highly recommend Matt to be your agent. We give him 5+ stars!!! Thank you again, Matt!"

Mike & Selene N.

"Chris was amazing! He went above and beyond what we expected from a realtor. This was our first time buying and he was so patient and helpful with all our questions and concerns, he really helped to make this stressful process way less painful than what we thought it might be. His knowledge and skills with negotiations got us the home we wanted at an more than reasonable price, in an awesome neighborhood that we are excited to be raising our family in. Thank you Chris!"

Mana & Emi

"Matt is a great person and an outstanding agent. When my wife and I called him to start the process of finding our new home, he immediately got back to us with a list of homes to look at. We started looking on a Monday and had truly found our Dream Home by the weekend. Matt went above and beyond for us in every aspect of the process. He truly is a great agent and friend! If you have the chance to work with Matt, jump at it, you won't be disappointed!"

Dustin M.

"We were referred to Chris and we are so glad we chose him as our realtor. We were having problems with our mortgage banker and informed Chris, he was able to refer us to a mortgage banker at the same bank to get the job done. He made sure the entire process was smooth and completed in a timely manner. He really took the time to find houses that we would be interested in, and never pressured us into buying. He always would tell us "when you see the house you will know". He is excellent with communication and being there for any questions. Even if we had a question now, we could call him and he would happily help. He is a great guy, amazing realtor and was a pleasure to work with. We definitely recommend Chris as a realtor."

Briana C.

"Extremely happy with their help and expertise. Highly recommend using them for your real estate needs. Our home was quickly listed and sold. The whole process was very easy and they helped with all my questions and concerns the whole way."

Destiny E.

"Chris worked so hard to find us exactly what we wanted. He paid attention to what we wanted and was so respectful of our budget, time and needs. Chris was so good that we recommended him to two other family and friends while helping us and he sold both homes in a week."

Karin S.

"Matthew was extremely helpful throughout the entire process often going above and beyond to assist with details that fell outside of his usual responsibilities. I would highly recommend him to anyone!"

Brent G.

"Chris did all the right things to get the property sold quickly, and then was great on follow up so that details were easy to work through. HIs photos were professional, and he aggressively marketed the property. And his negotiating skills helped us get a great price."

Bev O.

"Matthew Simila is an excellent broker which we highly recommend. He listed and sold our home within one week and we got the full asking price. Why? Because he's smart, up to date with technology & marketing, confident and knows his stuff. We trusted his guidance and he did not disappoint. Most of all, he genuinely cares about his clients and is a man of excellent character and integrity."

Jo Anne B.

"Very helpful and very patient. We couldnt be happier with the whole experience of home purchasing. Awesome person to work with and he's always looking for the customers best interest."

Adrian P.

"Matt was invaluable in our land purchase. He worked with us through every step, from obtaining financing to actually going with us to the county offices to get answers to all our questions. We will always choose Matt Simila for our real estate needs!"

Cathy A.

"Chris did an excellent job helping us buy our dream home! As first time buyers we were nervous about the process but Chris walked us through every step of the way and made us feel comfortable and confident in our purchase. He was extremely patient and flexible following us on our home/land search from Poway to Ramona, all of San Diego county and in the end, Temecula. I highly recommend Chris to anyone looking to buy a home and wants an agent that is an honest, knowledgeable, straight shooter."

Alison P.

"Matt did a wonderful job on helping me selling my house. We have offer with 10 days and the house was sold within two weeks. He made the process very painless. The is very professional and honest. I highly recommend him if you want someone who take good care of your and ensure you are informed in every step of the way."

Eric W.

"After consulting with several realtors we chose Chris Roberts when selling our 4 acre lot. He was professional, confident, and thorough in his research. He used all channels to get our land listed for viewing. He was quick to follow up & convey any interest back to us. Through the process Chris made us feel comfortable and explained each step. His strategy gave us the highest return. I highly recommend using Chris for your realtor. You will be completely satisfied."

Desiree H.

"Matt was very helpful and walked me through the steps that helped me close the deal. He is patient and always maintains a professional attitude. I never felt pressured during the sale and Matt went out of his way to get the information I wanted. I would recommend him without reservation."

Hari

"Chris Roberts did a super job selling our home. He did his homework and priced it just right. He advertised on numorious sites. Much to our surprise we had offers before our open house. We were very pleased with the service we received with Chris. The house sold in less than a week. We then asked him to help us find a new home and when we were ready he took us looking. He took the time to find out our style and what it was we were looking for he then took use to several homes. He found us a home fairly quickly and made all paperwork that needed to be taken care of seem easy. All in all if I was to do it all over again I would not hesitate to call on Chris Roberts."

Donetta H.

"Having Matt as our listing was the turning point for selling our house. We always know that our house is a great property and many buyers will like it. However, before we worked with Matt, our property had not been attracted as much potential buyers as we like, when our property was listed under another agent. Matt's excellent communication skills with the buyer's agents and with us is a key factor. For example, shortly after we had Matt to be our listing agent, he pointed out that we needed to remove some of the build-outs -- the ones that we liked a lot, but some potential buyers may not, based on Matt's communications with many buyers' agents. After we followed Matt's suggestions, our property attracted a lot of traffics and we received multiple offers. Another uniqueness for Matt is that he has great understanding of our needs. While trying best to help us achieving our goals, he also understand the buyer's requests very well so that both sides can achieve the target that is mutually beneficial. We highly recommend Matt as a great agent!"

Ming H.

"Chris Roberts was extremely helpful during the stressful process of selling our home and purchasing another. As the purchase of our new home was contingent upon the sale of our old home, timing was absolutely crucial. Chris was very proactive and did a great job at marketing our home in short time. His suggestions and recommendations were typically spot-on and helped to make the entire process smoother. I would highly recommend Chris to anyone considering the sale or purchase of a home!"

Brian L.

"Matthew was efficient and worked as a team to ensure we had the best suited tenants for the property. He and his partner Chris, were helpful in answering all our questions and were very attentive to all the items needed to ensure the property was well presented and ready for renting. We look forward to recommending Matthew and his partner Chris to family and friends for their real estate needs as well."

Wendy N.

"Chris is fantastic! He took the time to really understand what my wife and I value, as well as where we differed, which was key to getting us the house we love!."

Matt G.

"Matt has been a true expert in helping us get our house sold. Without his critical remodeling suggestions and proactive approach in coordinating with both seller and buyer, our house may still be on the market. In general, Matt is easy to work with, good at understanding his clients, and diligent in getting his job done. I highly recommend Matt to be your agent!"

Betty C.

"Matt is the best person I could recommend anyone looking to buy or sell a home. We had very limited time to find a home and Matt stepped up to the plate. He was so attentive to our needs and helped us find our dream home in just one week! We never had to wait on Matt. He was always pro-active and set up showings that accommodated our schedule. Once we found our dream home, Matt was able to negotiate great incentives that helped seal the deal. Matt kept in contact with us through the entire escrow period and was always available for any questions. We were so pleased that we chose Matt as our Realtor. We HIGHLY recommend Matt and look forward to working with him in the future!"

Violetta M.

"We recently sold the home we had lived in for 16 years. Our agent was Matthew Simila and I can't say enough good things about our experience with him. From the minute we first contacted him, to the moment our house closed, Matthew maintained a positive and professional attitude. I was surprised at how many showings our listing generated, Matt always gave us plenty of advance notice and if the showing conflicted with our plans Matt always took care of rescheduling to make it better for us. There were several small hiccups along the way, but Matthew and the team from Encompass Realty worked every detail out for us. They truly made the sale of our home a pleasant experience."

Valerie B.

"Matt is very professional yet easy to converse with others. He was tasked with the opportunity to sell a unit while the owner was located in another state. That did not have any difference in his ability to keep the owner well informed and apprised of any possible sales in the offing. I recommend Matt very highly."

Nita B.

"After having our mother's mobile home sit on the market (under another realtor) in Oceanside for several months with no offers, we took the home off the market, did some updating and had the good fortune to have Matt Simila recommended to us by good friends. We entered into an agreement with Matt and were thrilled when his advertising and the photography of the home got a full price all cash offer one day after the home was put on the market. Matt did an excellent job of working through the process, negotiating with the buyer's agent, and keeping us well informed including checking with us at every point in the process to make sure we were comfortable with the decisions. We live in Wisconsin and the home was in Oceanside, CA so working through the process long-distance could have been very difficult. But because of Matt's knowledge, expertise, excellent communication skills and interest in getting us the best deal he could, the process was easy and very successful. We highly recommend Matt Simila to anyone who has a home to sell in the greater San Diego area. He was a joy to work with."

Deborah W.

"I was moving out of town to start a new job and needed to find a renter for my property on very short notice. Not only did he find a great tenent quickly, but he took care of everything so I didn't have anther thing to worry about in the middle of my move. Turning everything over to him to manage my rental was the best decision I could have made. He is extremely knowledgeable at every step and easy to reach. I had a renter in my place the same week I left and couldn't be happier. If you are looking for the best, give Matthew a call!"

Thad G.

"Very pleasant man who was quite helpful in helping me find a new place to live. He showed me several possible places and would have continued with more if I had not been satisfied with this place."

Gen L.



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